Ordering Information

Start with a Quote. We'll take it from there.

Tell us what you need and our team will guide you through the next steps.  

Acceptable Formats:  PDF, PNG, PSD, AI, JPEG
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  • You can also ask for a Quote through the following:
  • +63 (917) 893-1619
  • [email protected]

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Know what to expect. We’ll guide you through it.

Here’s everything you need to know—from artwork and payment to production and delivery—so you can move forward with your order confidently.

Orders & PaymentArtwork & FilesProduction TimeDelivery & Shipping

Orders & Payment

  • All orders are processed after confirmation and payment.
  • Please check the Quotation carefully before confirming.
  •  Payment details will be provided together with the formal Quotation.
  •  We accept the following payment methods: BPI & BDO bank transfer/deposit, GCash.


Artwork & Files

  • To ensure the best print quality, please prepare your files in any of the following formats: PDF, PNG, AI, PSD, JPEG.
  • You may also share your files via: Google Drive or Canva links.

Proofing & Revisions

  • Before printing, we will send a digital artboard for your approval.
  • Please review all details carefully, as printing will proceed once the file is approved.

File Checking

  • We do a basic check of your files before printing, especially in terms of clarity and readability.
  • However, customers are responsible for ensuring that all text, layout, and spelling are correct.


Production Time

  • Standard production time is 2 to 3 working days after submission of final files, unless otherwise advised.
  • Working days exclude weekends and Philippine holidays.

Rush Orders

  • Need it sooner? Let us know your deadline when requesting a quote.
  • We’ll do our best to accommodate rush orders, depending on availability.

Changes & Cancellations

  • Any changes must be made before final approval and payment.
  • Once your order is confirmed and in production, changes may no longer be possible.


Delivery & Shipping

Metro Manila

  • Standard Shipping:  1-2 working days via AP Cargo (₱80). Optional: simply Add to Cart if you’d like to avail.
  • Same-day pickup/delivery:  You may book via Lalamove, Grab, or similar services.
  • Free shipping:  Available for regular/cash orders above ₱12,000. For scheduling 1-2 days after production, no specific time.

Provincial

  • Shipping via LBC (₱140):  1-6 days, depending on location.

Let's get your details in place.

To prepare your formal quote, we’ll need a few details from you. This step is required for new customers only.


I understand: We take the protection of your personal information very seriously. We treat it as confidential and will handle it in accordance with data protection laws. Such information will not be disclosed to third parties without your express consent.


Submit

Please let us know when you have submitted the Form so we can prepare the formal Quotation.

Please fill-up again if the Invoice Address/Person is different from the Delivery Address/Person. Please note in "Additional Info" which is which.

Thank you for Choosing Ivory Prints!

Still have questions?

If you need any clarifications or have specific requirements, feel free to reach out to our team—we’re happy to help.

Contact us